Digital transformation requires significant support from the C-Suite to ensure success. Initiative must be lead and encouraged by C-Suite and especially CEO. Key to remember is this is a huge change management program that will change the way the company and organization works. This makes it critically important for CEO to display, publicly and privately, support for the program.
C-Suite must provide resources, people and funding, to ensure success. This must not be a 'skunk works' initiative because of the signigicance and requirement for the entire organization to be aligned and moving together. There is a great deal of work to be done and there will be changes, and risks, along the way that must be addressed and these can only really be addressed with the support of senior management.
This is a long-term program that requires continued support and focus in order to succeed. This will require a robust plan and management focus in order to succeed. This is not an program that can, or should, be delivered as a big-bang. Digital Transformation is a discovery process that will re-invent your business and as such requires experimentation and trial and error practices to validate the tools and processes involved in the transformation. The transformation will succeed by following a continuous improvement model of PDCA (Plan, Do, Check, Act) that supports experimentation and quick adjustments to ensure the feedback is incorporated quickly.
Digital transformation will require a transition to new processes, capabilities and software, some of which will be invented as part of the transformation. This is a significant business and market disruption program that will grow and solidify as a result of waves of change and disruption. This requires a tool that can support quick prototype experimentation to validate concepts. This is where Robotic Process Automation (RPA) tools come into play for a significant role in the success of your program.
RPA tools provide a means to build new connections and process across multiple platforms and technology to eliminate non-value add processes and procedures. Digital transformation is essentially the most significant Lean program that the market will take on and this requires high level encouragement and support for the business and organization to embrace. RPA tools can provide the bridge from current business as usual to Digital Transformation.
Next big question is how can you initiate this program to increase the likelihood of success? How can a strong and experienced supply chain consulting partner help you to build the plan that can help to ensure success?
Tom Brouillette
Contact: tbrouillette@ncspartners.com
@ncspartners
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Tom Brouillette discusses supply chain trends and provides strategic business & technology advice to his followers and companies.
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